Njoku Express is a delivery service company based in Down Beach, Limbe, South West Region, Cameroon. We operate a food and grocery delivery platform connecting customers across Limbe with local restaurants, markets, pharmacies, and other vendors.
We can be reached at support@njokuexpress.com or by calling +237 6 70 27 32 36.
When you use our services, we collect the following categories of information:
We do not collect payment card numbers, bank account details, or mobile money PINs. All mobile money transactions are conducted directly through MTN MoMo or Orange Money platforms.
We use the information we collect to:
We do not use your data for automated decision-making or profiling that produces legal or significant effects.
We do not sell, rent, or trade your personal information to third parties. We share your information only in the following limited circumstances:
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
Access to personal data is restricted to staff and riders who need it to perform their duties. All staff are trained on data handling and confidentiality obligations.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
You have the following rights regarding your personal data:
To exercise any of these rights, email us at support@njokuexpress.com. We will respond within 30 days.
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and understand where visitors come from. You can control cookie settings through your browser settings.
We do not use cookies to build advertising profiles or track you across other websites.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us by email.