FAQs
Read most frequently questions
What services do you offer?
We do three things very well:
- Hot food delivery from restaurants & bukas
- Personal assistant shopping (market runs, supermarket, pharmacy, etc.)
- Parcel/document pickup and delivery within Limbe
Do you deliver to my area in Limbe?
Most likely yes! Just type your exact location in the app/website (e.g., “Opposite Limbe Central Market” or “Behind SONARA Gate”). If we can’t reach you, we’ll let you know immediately.
Can you buy and deliver from the Limbe Market or Central Market?
Yes! Send us your shopping list (yam, plantain, koki beans, pepper, etc.), tell us your budget, and we’ll buy fresh and deliver to your door. You can even send voice notes in Pidgin.
What items can I ship with Njoku Express?
We accept a wide range of items including personal goods, electronics, clothing, documents, household items, and gifts. However, we do not ship hazardous materials, illegal substances, or perishable food items that violate customs regulations.
How do I pay?
- Mobile Money (Orange Money or MTN MoMo) – most popular
- Cash on delivery
- Card payment via the app (coming soon)